Contracts Finder · Award
Website Chatbot with predefined Natural Language Processing.
A public procurement published by Herefordshire Council via Contracts Finder.
- £188k
- Award value
- £188k
- Tender value
- 1
- Suppliers
- 1
- Awards
- 1
- Notices
- Award
- Stage
Overview
The quality standards required for this Call-Off Contract are IntelAgent is an Artificial Intelligence (AI) platform using chatbots and voice assistants to automate customer service processes. The aim is to use clever AI in order to innovate customer experience, supply additional support and maximise the effectiveness/ efficiency of your communications. Crucially, the platform uses Natural Language Processing (NPL) and Machine Learning (ML) to reduce call-volumes whilst also improving the efficiency, cost effectiveness and customer satisfaction of your customer-service(s). We also provide key management information, allowing you to continuously improve performance. The features of the platf…
Key details
- Source
- Contracts Finder
- Lifecycle stage
- Award
- Status
- complete
- CPV classification
- 72000000 — IT services: consulting, software development, Internet and support
- Currency
- GBP
- Total award value
- £188,000
- Tender value
- £188,000
- First published
- 10 Dec 2020
- Last updated
- 10 Dec 2020
Awards
1 award recorded on this procurement.
| Supplier | Companies House | Awarded | Status | Value |
|---|---|---|---|---|
| WE BUILD BOTS LTD | — | 30 Nov 2020 | active | £188k |
Notice timeline
Every published notice in this procurement's lifecycle.
All suppliers
Frameworks & programmes
More from Herefordshire Council
FAQs about this procurement
Who is the buyer for "Website Chatbot with predefined Natural Language Processing."?
Website Chatbot with predefined Natural Language Processing. is a UK public-sector procurement published by Herefordshire Council via Contracts Finder.
Has "Website Chatbot with predefined Natural Language Processing." been awarded?
Yes — 1 award is recorded, with a reported total value of £188,000. The current lifecycle stage is "Award".
Which suppliers are involved in "Website Chatbot with predefined Natural Language Processing."?
1 supplier is linked: WE BUILD BOTS LTD.
What is "Website Chatbot with predefined Natural Language Processing." worth?
The reported award value is £188,000.
When was "Website Chatbot with predefined Natural Language Processing." published?
It was first published on 10 Dec 2020 and last updated on 10 Dec 2020, across 1 notice.
Track procurements like this one
Enable monitors the entire UK public-contract pipeline — get alerts on buyers, suppliers and frameworks that matter to you.
Get in touch with Enable