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Website Chatbot with predefined Natural Language Processing.

Part of Website Chatbot with predefined Natural Language Processing..

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The quality standards required for this Call-Off Contract are IntelAgent is an Artificial Intelligence (AI) platform using chatbots and voice assistants to automate customer service processes. The aim is to use clever AI in order to innovate customer experience, supply additional support and maximise the effectiveness/ efficiency of your communications. Crucially, the platform uses Natural Language Processing (NPL) and Machine Learning (ML) to reduce call-volumes whilst also improving the efficiency, cost effectiveness and customer satisfaction of your customer-service(s). We also provide key…

Published
10 Dec 2020
Status
complete
CPV
72000000 — IT services: consulting, software development, Internet and support
Tender period
— – 2 Nov 2020
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FAQs about this notice

What type of notice is this?

This is a award notice published via Contracts Finder on 10 Dec 2020.

Which procurement does this notice belong to?

It is part of "Website Chatbot with predefined Natural Language Processing.", published by Herefordshire Council.

Has this notice resulted in an award?

1 award is recorded on this notice, including to WE BUILD BOTS LTD.

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