Contracts Finder · Tender
IT Service Management (ITSM) Tool
A public procurement published by University Of The West Of England via Contracts Finder.
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- Award value
- —
- Tender value
- 0
- Suppliers
- 0
- Awards
- 1
- Notices
- Tender
- Stage
Overview
Information Technology Services (ITS) is the organisation responsible for providing IT support to students and staff at all UWE campuses. Following a major transformation programme to review and improve the provision and management of services to the business, ITS has identified the need for a new tool to support IT Service Management (ITSM), including asset management. Following a review of the extent to which ITIL best practices are currently followed, ITS has identified an opportunity for increased automation. Some processes are currently manual, or there is a variety of tools used by different teams within ITS. There is little or no integration between the different tools currentl…
Key details
- Source
- Contracts Finder
- Lifecycle stage
- Tender
- Status
- active
- CPV classification
- 48000000 — Software package and information systems
- Currency
- GBP
- Total award value
- —
- Tender value
- —
- First published
- 18 Nov 2016
- Last updated
- 18 Nov 2016
Notice timeline
Every published notice in this procurement's lifecycle.
Frameworks & programmes
More from University Of The West Of England
FAQs about this procurement
Who is the buyer for "IT Service Management (ITSM) Tool"?
IT Service Management (ITSM) Tool is a UK public-sector procurement published by University Of The West Of England via Contracts Finder.
Has "IT Service Management (ITSM) Tool" been awarded?
No award has been recorded yet. The current lifecycle stage is "Tender".
When was "IT Service Management (ITSM) Tool" published?
It was first published on 18 Nov 2016 and last updated on 18 Nov 2016, across 1 notice.
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