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IT Service Management (ITSM) Tool

Part of IT Service Management (ITSM) Tool.

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Information Technology Services (ITS) is the organisation responsible for providing IT support to students and staff at all UWE campuses. Following a major transformation programme to review and improve the provision and management of services to the business, ITS has identified the need for a new tool to support IT Service Management (ITSM), including asset management. Following a review of the extent to which ITIL best practices are currently followed, ITS has identified an opportunity for increased automation. Some processes are currently manual, or there is a variety of tools used by…

Published
18 Nov 2016
Status
active
CPV
48000000 — Software package and information systems
Tender period
— – 10 Jun 2016
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What type of notice is this?

This is a tender notice published via Contracts Finder on 18 Nov 2016.

Which procurement does this notice belong to?

It is part of "IT Service Management (ITSM) Tool", published by University Of The West Of England.

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