Contracts Finder · Award
Helpdesk System
A public procurement published by Nottingham University Hospitals NHS Trust via Contracts Finder.
- £35.7k
- Award value
- £35.7k
- Tender value
- 1
- Suppliers
- 1
- Awards
- 1
- Notices
- Award
- Stage
Overview
Freshworks' omnichannel customer-support platform consists of FreshDesk (Email,Social), FreshChat (chat), FreshCaller (telephony) and Freddy (AI/BOTS). It enables teams to deliver exceptional customer support due to better customer visibility, increased productivity, team-collaboration and richer reporting. It is intuitive, configurable and offers value through flexible pricing plans to suit customers of all sizes.
Key details
- Source
- Contracts Finder
- Lifecycle stage
- Award
- Status
- complete
- CPV classification
- 72253000 — Helpdesk and support services
- Currency
- GBP
- Total award value
- £35,700
- Tender value
- £35,700
- First published
- 29 Apr 2024
- Last updated
- 29 Apr 2024
Awards
1 award recorded on this procurement.
| Supplier | Companies House | Awarded | Status | Value |
|---|---|---|---|---|
| Freshworks Technologies UK Limited | 09338697 | 28 Feb 2024 | active | £35.7k |
Notice timeline
Every published notice in this procurement's lifecycle.
All suppliers
Frameworks & programmes
More from Nottingham University Hospitals NHS Trust
FAQs about this procurement
Who is the buyer for "Helpdesk System"?
Helpdesk System is a UK public-sector procurement published by Nottingham University Hospitals NHS Trust via Contracts Finder.
Has "Helpdesk System" been awarded?
Yes — 1 award is recorded, with a reported total value of £35,700. The current lifecycle stage is "Award".
Which suppliers are involved in "Helpdesk System"?
1 supplier is linked: Freshworks Technologies UK Limited.
What is "Helpdesk System" worth?
The reported award value is £35,700.
When was "Helpdesk System" published?
It was first published on 29 Apr 2024 and last updated on 29 Apr 2024, across 1 notice.
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