Freshworks' omnichannel customer-support platform consists of FreshDesk (Email,Social), FreshChat (chat), FreshCaller (telephony) and Freddy (AI/BOTS). It enables teams to deliver exceptional customer support due to better customer visibility, increased productivity, team-collaboration and richer reporting. It is intuitive, configurable and offers value through flexible pricing plans to suit customers of all sizes.
- Procurement
- Helpdesk System
- Published
- 29 Apr 2024
- Status
- complete
- CPV
- 72253000 — Helpdesk and support services
- Tender period
- — – 22 Mar 2024
Awards
Other notices in this procurement
This is the only notice on record.
FAQs about this notice
What type of notice is this?
This is a award notice published via Contracts Finder on 29 Apr 2024.
Which procurement does this notice belong to?
It is part of "Helpdesk System", published by Nottingham University Hospitals NHS Trust.
Has this notice resulted in an award?
1 award is recorded on this notice, including to Freshworks Technologies UK Limited.
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