Contracts Finder · Award
Conversational AI
A public procurement published by STAR PROCUREMENT LIMITED via Contracts Finder.
- £37.4k
- Award value
- £37.4k
- Tender value
- 1
- Suppliers
- 1
- Awards
- 1
- Notices
- Award
- Stage
Overview
Introducing a conversational AI across the Stockport Council website for handling routine queries to the council, reducing the load on the Contact Centre. The solution must: be capable of running enough concurrent (infinite) instances to cover all our chat needs; be able to integrate with Verint via APIs; be customisable to fit our online ecosystem; be accessible; be capable of running 24/7 without supervision; have skills-based routing for more complex queries during Contact Centre opening hours; have a dashboard; be capable of running reports on chats; be compatible with a variety of devices and operating systems; be capable of learning new content or new ways of communicating (e.g. learn…
Key details
- Source
- Contracts Finder
- Lifecycle stage
- Award
- Status
- complete
- CPV classification
- 48000000 — Software package and information systems
- Currency
- GBP
- Total award value
- £37,400
- Tender value
- £37,400
- First published
- 7 Mar 2019
- Last updated
- 7 Mar 2019
Awards
1 award recorded on this procurement.
| Supplier | Companies House | Awarded | Status | Value |
|---|---|---|---|---|
| BRITANNIC TECHNOLOGIES LIMITED | 02097097 | 9 Jan 2019 | active | £37.4k |
Notice timeline
Every published notice in this procurement's lifecycle.
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Frameworks & programmes
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FAQs about this procurement
Who is the buyer for "Conversational AI"?
Conversational AI is a UK public-sector procurement published by STAR PROCUREMENT LIMITED via Contracts Finder.
Has "Conversational AI" been awarded?
Yes — 1 award is recorded, with a reported total value of £37,400. The current lifecycle stage is "Award".
Which suppliers are involved in "Conversational AI"?
1 supplier is linked: BRITANNIC TECHNOLOGIES LIMITED.
What is "Conversational AI" worth?
The reported award value is £37,400.
When was "Conversational AI" published?
It was first published on 7 Mar 2019 and last updated on 7 Mar 2019, across 1 notice.
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