Transport for Wales (TfW) seeks a supplier to design and implement a comprehensive mystery shopper programme to evaluate customer experience across its network. The programme will assess key aspects of customer experience at stations/terminals, onboard, and for passengers with accessibility needs.
- Procurement
- Mystery Shop
- Published
- 12 May 2025
- Status
- active
- CPV
- —
- Tender period
- — – 9 Jun 2025
Other notices in this procurement
FAQs about this notice
What type of notice is this?
This is a tender notice published via Find a Tender on 12 May 2025.
Which procurement does this notice belong to?
It is part of "Mystery Shop", published by Transport for Wales Rail Limited (Utility Buyer).
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