Award,contract · Find a Tender
Customer Relationship and Case Management (CRCM) Solution
Part of Customer Relationship and Case Management (CRCM) Solution.
The Riverside Group (TRG) are seeking to procure a strategic Customer Relationship and Case Management (CRCM) solution for use in effectively supporting operational delivery of care and support to customers nationwide.The procurement documentation provides details concerning:• The aims, objectives and expected benefits associated with the CRCM solution• The current state systems landscape in Riverside Care and Support (RCS)• A high-level target CRCM solution vision which includes:o Capabilities and processes it is expected that the CRCM solution will enable – see Document B: Appendix 1 Capabi…
- Published
- 12 Jan 2024
- Status
- complete
- CPV
- 48445000 — Customer Relation Management software package
- Tender period
- —
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FAQs about this notice
What type of notice is this?
This is a award,contract published via Find a Tender on 12 Jan 2024.
Which procurement does this notice belong to?
It is part of "Customer Relationship and Case Management (CRCM) Solution", published by The Riverside Group Ltd.
Has this notice resulted in an award?
1 award is recorded on this notice, including to Homeless Link.
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