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Customer Relationship and Case Management (CRCM) Solution

Part of Customer Relationship and Case Management (CRCM) Solution.

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The Riverside Group (TRG) are seeking to procure a strategic Customer Relationship and Case Management (CRCM) solution for use in effectively supporting operational delivery of care and support to customers nationwide.The procurement documentation provides details concerning:• The aims, objectives and expected benefits associated with the CRCM solution• The current state systems landscape in Riverside Care and Support (RCS)• A high-level target CRCM solution vision which includes:o Capabilities and processes it is expected that the CRCM solution will enable – see Document B: Appendix 1 Capabi…

Published
13 Jun 2023
Status
active
CPV
48445000 — Customer Relation Management software package
Tender period
— – 13 Jul 2023
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FAQs about this notice

What type of notice is this?

This is a tender notice published via Find a Tender on 13 Jun 2023.

Which procurement does this notice belong to?

It is part of "Customer Relationship and Case Management (CRCM) Solution", published by The Riverside Group Ltd.

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