Contracts Finder · Award
WCC - Contact Centre Telephony
A public procurement published by Warwickshire County Council via Contracts Finder.
- £755k
- Award value
- £755k
- Tender value
- 1
- Suppliers
- 1
- Awards
- 1
- Notices
- Award
- Stage
Overview
Warwickshire County Council (the "Council") is seeking a Supplier to provide a Contact Centre telephony solution/service (the "Solution"). The Solution must include the following core requirements: - be cloud-based and delivered as software as a service ("SaaS") through standard web browsers, which must include but is not limited to Google Chrome, Microsoft Edge, Apple Safari and Mozilla Firefox, with no client installation of the Solution required; - capable of integration with the Council's existing infrastructure and applications (e.g., CRM, workflow management tools, Council SIP trunks, etc.), preferably via fully documented and open APIs; - able to fully integrate with Micr…
Key details
- Source
- Contracts Finder
- Lifecycle stage
- Award
- Status
- complete
- CPV classification
- 64000000 — Postal and telecommunications services
- Currency
- GBP
- Total award value
- £755,034
- Tender value
- £755,034
- First published
- 4 Apr 2023
- Last updated
- 4 Apr 2023
Awards
1 award recorded on this procurement.
| Supplier | Companies House | Awarded | Status | Value |
|---|---|---|---|---|
| Britannic Technologies Ltd | 02097097 | 22 Feb 2023 | active | £755k |
Notice timeline
Every published notice in this procurement's lifecycle.
All suppliers
Frameworks & programmes
More from Warwickshire County Council
FAQs about this procurement
Who is the buyer for "WCC - Contact Centre Telephony"?
WCC - Contact Centre Telephony is a UK public-sector procurement published by Warwickshire County Council via Contracts Finder.
Has "WCC - Contact Centre Telephony" been awarded?
Yes — 1 award is recorded, with a reported total value of £755,034. The current lifecycle stage is "Award".
Which suppliers are involved in "WCC - Contact Centre Telephony"?
1 supplier is linked: Britannic Technologies Ltd.
What is "WCC - Contact Centre Telephony" worth?
The reported award value is £755,034.
When was "WCC - Contact Centre Telephony" published?
It was first published on 4 Apr 2023 and last updated on 4 Apr 2023, across 1 notice.
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