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WCC - Contact Centre Telephony

Part of WCC - Contact Centre Telephony.

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Warwickshire County Council (the "Council") is seeking a Supplier to provide a Contact Centre telephony solution/service (the "Solution"). The Solution must include the following core requirements: - be cloud-based and delivered as software as a service ("SaaS") through standard web browsers, which must include but is not limited to Google Chrome, Microsoft Edge, Apple Safari and Mozilla Firefox, with no client installation of the Solution required; - capable of integration with the Council's existing infrastructure and applications (e.g., CRM, workflow management tools, Council SIP…

Published
4 Apr 2023
Status
complete
CPV
64000000 — Postal and telecommunications services
Tender period
— – 21 Dec 2022
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Awards

Other notices in this procurement

This is the only notice on record.

FAQs about this notice

What type of notice is this?

This is a award notice published via Contracts Finder on 4 Apr 2023.

Which procurement does this notice belong to?

It is part of "WCC - Contact Centre Telephony", published by Warwickshire County Council.

Has this notice resulted in an award?

1 award is recorded on this notice, including to Britannic Technologies Ltd.

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