Find a Tender · Planning
Telephony
A public procurement published by OFCOM via Find a Tender.
- —
- Award value
- —
- Tender value
- 0
- Suppliers
- 0
- Awards
- 1
- Notices
- Planning
- Stage
Overview
Ofcom is running a market engagement exercise to discuss the Contact Centre Solutions. Ofcom is looking to engage with experienced Contact Centre Providers to help feed into the planning of procurement and contract for our future telephony services. Ofcom will procure a telephony solution that is resilient, secure, has call recording, call recording storage, retrieval, call routing, transcription capability, supervisor functionality including real time and historical reporting, real time wallboards and dashboards. Through this market engagement Ofcom is seeking to understand. • The different solutions available. • Developments in the marketplace since we last went out to tender. • How be…
Key details
- Buyer
- OFCOM
- Source
- Find a Tender
- Lifecycle stage
- Planning
- Status
- planned
- CPV classification
- 79512000 — Call centre
- Currency
- GBP
- Total award value
- —
- Tender value
- —
- First published
- 14 Mar 2024
- Last updated
- 14 Mar 2024
Notice timeline
Every published notice in this procurement's lifecycle.
Frameworks & programmes
More from OFCOM
FAQs about this procurement
Who is the buyer for "Telephony"?
Telephony is a UK public-sector procurement published by OFCOM via Find a Tender.
Has "Telephony" been awarded?
No award has been recorded yet. The current lifecycle stage is "Planning".
When was "Telephony" published?
It was first published on 14 Mar 2024 and last updated on 14 Mar 2024, across 1 notice.
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