Find a Tender · Contract
Salesforce Service Cloud Voice
A public procurement published by Places for People via Find a Tender.
- —
- Award value
- —
- Tender value
- 1
- Suppliers
- 1
- Awards
- 1
- Notices
- Contract
- Stage
Overview
Places for People intends to procure additional software product licences under its existing Salesforce contract. The requirement includes licences for Salesforce Service Cloud Voice, Digital Engagement, and Agentforce for Service products. These licences will enable enhanced customer service capabilities, including integrated voice support, digital channel engagement, and improved agent productivity tools. The procurement will be carried out as an extension to the current contractual arrangements with Salesforce.
Key details
- Buyer
- Places for People
- Source
- Find a Tender
- Lifecycle stage
- Contract
- Status
- complete
- CPV classification
- 72212445 — Customer Relation Management software development services
- Currency
- GBP
- Total award value
- —
- Tender value
- —
- First published
- 19 Jan 2026
- Last updated
- 19 Jan 2026
Awards
1 award recorded on this procurement.
| Supplier | Companies House | Awarded | Status | Value |
|---|---|---|---|---|
| Salesforce UK Limited | 05094083 | — | active | — |
Notice timeline
Every published notice in this procurement's lifecycle.
All suppliers
Frameworks & programmes
FAQs about this procurement
Who is the buyer for "Salesforce Service Cloud Voice"?
Salesforce Service Cloud Voice is a UK public-sector procurement published by Places for People via Find a Tender.
Has "Salesforce Service Cloud Voice" been awarded?
Yes — 1 award is recorded. The current lifecycle stage is "Contract".
Which suppliers are involved in "Salesforce Service Cloud Voice"?
1 supplier is linked: Salesforce UK Limited.
When was "Salesforce Service Cloud Voice" published?
It was first published on 19 Jan 2026 and last updated on 19 Jan 2026, across 1 notice.
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