Award,contract · Find a Tender

Salesforce Service Cloud Voice

Part of Salesforce Service Cloud Voice.

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Places for People intends to procure additional software product licences under its existing Salesforce contract. The requirement includes licences for Salesforce Service Cloud Voice, Digital Engagement, and Agentforce for Service products. These licences will enable enhanced customer service capabilities, including integrated voice support, digital channel engagement, and improved agent productivity tools. The procurement will be carried out as an extension to the current contractual arrangements with Salesforce.

Published
19 Jan 2026
Status
complete
CPV
72212445 — Customer Relation Management software development services
Tender period
View the original notice

Awards

Other notices in this procurement

This is the only notice on record.

FAQs about this notice

What type of notice is this?

This is a award,contract published via Find a Tender on 19 Jan 2026.

Which procurement does this notice belong to?

It is part of "Salesforce Service Cloud Voice", published by Places for People.

Has this notice resulted in an award?

1 award is recorded on this notice, including to Salesforce UK Limited.

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