Contracts Finder · Tender
Outsourced Contact Centre Renewal
A public procurement published by Consumer Council for Water via Contracts Finder.
- —
- Award value
- £1.2m
- Tender value
- 0
- Suppliers
- 0
- Awards
- 1
- Notices
- Tender
- Stage
Overview
Tender to obtain a dedicated external resource focused on answering all CCW incoming calls, providing first level advice and support for Water Consumers, reviewing and imputing data into CCW CRM system. Maintaining a quality, customer centric, service to water customers as if it was provided in-house. Additional information: Documents are available via the Bravo Solutions e-tendering platform. URL given below. All bids and communications must be submitted through this portal.
Key details
- Source
- Contracts Finder
- Lifecycle stage
- Tender
- Status
- active
- CPV classification
- 65100000 — Water distribution and related services
- Currency
- GBP
- Total award value
- —
- Tender value
- £1,200,000
- First published
- 13 Sept 2024
- Last updated
- 13 Sept 2024
Notice timeline
Every published notice in this procurement's lifecycle.
Frameworks & programmes
More from Consumer Council for Water
FAQs about this procurement
Who is the buyer for "Outsourced Contact Centre Renewal"?
Outsourced Contact Centre Renewal is a UK public-sector procurement published by Consumer Council for Water via Contracts Finder.
Has "Outsourced Contact Centre Renewal" been awarded?
No award has been recorded yet. The current lifecycle stage is "Tender".
What is "Outsourced Contact Centre Renewal" worth?
The reported tender value is £1,200,000.
When was "Outsourced Contact Centre Renewal" published?
It was first published on 13 Sept 2024 and last updated on 13 Sept 2024, across 1 notice.
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