Tender notice · Contracts Finder
Outsourced Contact Centre Renewal
Part of Outsourced Contact Centre Renewal.
Tender to obtain a dedicated external resource focused on answering all CCW incoming calls, providing first level advice and support for Water Consumers, reviewing and imputing data into CCW CRM system. Maintaining a quality, customer centric, service to water customers as if it was provided in-house. Additional information: Documents are available via the Bravo Solutions e-tendering platform. URL given below. All bids and communications must be submitted through this portal.
- Procurement
- Outsourced Contact Centre Renewal
- Published
- 13 Sept 2024
- Status
- active
- CPV
- 65100000 — Water distribution and related services
- Tender period
- — – 18 Oct 2024
Other notices in this procurement
This is the only notice on record.
FAQs about this notice
What type of notice is this?
This is a tender notice published via Contracts Finder on 13 Sept 2024.
Which procurement does this notice belong to?
It is part of "Outsourced Contact Centre Renewal", published by Consumer Council for Water.
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