Find a Tender · Contract
IT Service Management Tool
A public procurement published by NORTHERN GAS NETWORKS LIMITED via Find a Tender.
- —
- Award value
- —
- Tender value
- 2
- Suppliers
- 2
- Awards
- 2
- Notices
- Contract
- Stage
Overview
Topdesk is the IT Service Management Tool (ITSM) used by the Colleague Care Team at NGN to log, manage and close IT incidents that are reported to the team. This ITSM is also used as an asset repository for the IT equipment used in NGN and as a store for Knowledge Base Documents to help the team develop, share and retain knowledge in the systems that NGN use.
Key details
- Source
- Find a Tender
- Lifecycle stage
- Contract
- Status
- complete
- CPV classification
- 72000000 — IT services: consulting, software development, Internet and support
- Currency
- GBP
- Total award value
- —
- Tender value
- —
- First published
- 23 Jul 2024
- Last updated
- 4 Sept 2024
Awards
2 awards recorded on this procurement.
| Supplier | Companies House | Awarded | Status | Value |
|---|---|---|---|---|
| Top Desk UK Limited | — | — | active | — |
| Top Desk UK Limited | — | — | active | — |
Notice timeline
Every published notice in this procurement's lifecycle.
All suppliers
Frameworks & programmes
More from NORTHERN GAS NETWORKS LIMITED
FAQs about this procurement
Who is the buyer for "IT Service Management Tool"?
IT Service Management Tool is a UK public-sector procurement published by NORTHERN GAS NETWORKS LIMITED via Find a Tender.
Has "IT Service Management Tool" been awarded?
Yes — 2 awards are recorded. The current lifecycle stage is "Contract".
Which suppliers are involved in "IT Service Management Tool"?
2 suppliers are linked: Top Desk UK Limited, Top Desk UK Limited.
When was "IT Service Management Tool" published?
It was first published on 23 Jul 2024 and last updated on 4 Sept 2024, across 2 notices.
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