Find a Tender · Contract

IT Service Management (ITSM) System

A public procurement published by University of Bristol via Find a Tender.

Find a TenderContract
Award value
£660k
Tender value
1
Suppliers
1
Awards
2
Notices
Contract
Stage

Overview

The University of Bristol is looking to procure an IT Service Management toolset to support the delivery of IT services to the university's staff and student community. The solution will deliver stability and longevity to support university's maturity roadmap, which will focus on the improvement of our ITSM working practices. All requirements unless stated, must be ‘out-of-the box’ (OOTB) or UoB configurable with the right training and support materials. They must not require coding or development or be reliant on professional services. The chosen solution must have the ability to provide out of the box workflows for the following processes which are aligned to ITIL best practice: • Inci…

Key details

Source
Find a Tender
Lifecycle stage
Contract
Status
active
CPV classification
48517000 — IT software package
Currency
GBP
Total award value
Tender value
£660,000
First published
4 May 2023
Last updated
8 Aug 2023
View the original notice

Awards

1 award recorded on this procurement.

SupplierCompanies HouseAwardedStatusValue
Halo Service Solutions LtdSC216980active

Notice timeline

Every published notice in this procurement's lifecycle.

  1. Tender noticeIT Service Management (ITSM) System
  2. Award,contractIT Service Management (ITSM) System

All suppliers

Frameworks & programmes

More from University of Bristol

FAQs about this procurement

Who is the buyer for "IT Service Management (ITSM) System"?

IT Service Management (ITSM) System is a UK public-sector procurement published by University of Bristol via Find a Tender.

Has "IT Service Management (ITSM) System" been awarded?

Yes — 1 award is recorded, with a reported total value of £660,000. The current lifecycle stage is "Contract".

Which suppliers are involved in "IT Service Management (ITSM) System"?

1 supplier is linked: Halo Service Solutions Ltd.

What is "IT Service Management (ITSM) System" worth?

The reported tender value is £660,000.

When was "IT Service Management (ITSM) System" published?

It was first published on 4 May 2023 and last updated on 8 Aug 2023, across 2 notices.

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