Find a Tender · Contract
IT Magement Service Tool
A public procurement published by General Pharmaceutical Council via Find a Tender.
- —
- Award value
- —
- Tender value
- 1
- Suppliers
- 1
- Awards
- 1
- Notices
- Contract
- Stage
Overview
We have around 300 staff. We have about 15 IT staff. Our service desk is located at our London office. We process around 300 tickets (incidents and service requests) per month. We follow ITIL processes, so the tool needs to adhere to ITIL principles and support those processes. In addition, we currently use our current tool for Change and Problem management, including asset management of laptops and mobile phones. We are looking to procure a Software as a Service (SaaS) ITSM Tool to meet our requirements.
Key details
- Source
- Find a Tender
- Lifecycle stage
- Contract
- Status
- complete
- CPV classification
- —
- Currency
- GBP
- Total award value
- —
- Tender value
- —
- First published
- 27 May 2025
- Last updated
- 27 May 2025
Awards
1 award recorded on this procurement.
| Supplier | Companies House | Awarded | Status | Value |
|---|---|---|---|---|
| Top Desk UK Limited | — | — | active | — |
Notice timeline
Every published notice in this procurement's lifecycle.
All suppliers
Frameworks & programmes
More from General Pharmaceutical Council
FAQs about this procurement
Who is the buyer for "IT Magement Service Tool"?
IT Magement Service Tool is a UK public-sector procurement published by General Pharmaceutical Council via Find a Tender.
Has "IT Magement Service Tool" been awarded?
Yes — 1 award is recorded. The current lifecycle stage is "Contract".
Which suppliers are involved in "IT Magement Service Tool"?
1 supplier is linked: Top Desk UK Limited.
When was "IT Magement Service Tool" published?
It was first published on 27 May 2025 and last updated on 27 May 2025, across 1 notice.
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