Find a Tender · Contract
Information Technology Service Management (ITSM) Solution
A public procurement published by Rotherham Borough Council via Find a Tender.
- —
- Award value
- —
- Tender value
- 1
- Suppliers
- 1
- Awards
- 1
- Notices
- Contract
- Stage
Overview
The Council utilises the IFS Assyst IT Service Management (ITSM) system to support its service desk operations and IT asset management. This system is a business-critical application, underpinning the delivery of the Council's IT services by managing the inventory and lifecycle of IT assets, tracking incidents and changes, and maintaining key configuration and user data. Ongoing maintenance and support for the ITSM system are required, including software updates and user licensing management.
Key details
- Source
- Find a Tender
- Lifecycle stage
- Contract
- Status
- complete
- CPV classification
- —
- Currency
- GBP
- Total award value
- —
- Tender value
- —
- First published
- 23 Sept 2025
- Last updated
- 23 Sept 2025
Awards
1 award recorded on this procurement.
| Supplier | Companies House | Awarded | Status | Value |
|---|---|---|---|---|
| Industrial and Financial Systems, IFS UK Limited | 03277022 | — | active | — |
Notice timeline
Every published notice in this procurement's lifecycle.
All suppliers
Frameworks & programmes
More from Rotherham Borough Council
FAQs about this procurement
Who is the buyer for "Information Technology Service Management (ITSM) Solution"?
Information Technology Service Management (ITSM) Solution is a UK public-sector procurement published by Rotherham Borough Council via Find a Tender.
Has "Information Technology Service Management (ITSM) Solution" been awarded?
Yes — 1 award is recorded. The current lifecycle stage is "Contract".
Which suppliers are involved in "Information Technology Service Management (ITSM) Solution"?
1 supplier is linked: Industrial and Financial Systems, IFS UK Limited.
When was "Information Technology Service Management (ITSM) Solution" published?
It was first published on 23 Sept 2025 and last updated on 23 Sept 2025, across 1 notice.
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