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Information Technology Service Management (ITSM) Solution

Part of Information Technology Service Management (ITSM) Solution.

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The Council utilises the IFS Assyst IT Service Management (ITSM) system to support its service desk operations and IT asset management. This system is a business-critical application, underpinning the delivery of the Council's IT services by managing the inventory and lifecycle of IT assets, tracking incidents and changes, and maintaining key configuration and user data. Ongoing maintenance and support for the ITSM system are required, including software updates and user licensing management.

Published
23 Sept 2025
Status
complete
CPV
Tender period
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Awards

Other notices in this procurement

This is the only notice on record.

FAQs about this notice

What type of notice is this?

This is a award,contract published via Find a Tender on 23 Sept 2025.

Which procurement does this notice belong to?

It is part of "Information Technology Service Management (ITSM) Solution", published by Rotherham Borough Council.

Has this notice resulted in an award?

1 award is recorded on this notice, including to Industrial and Financial Systems, IFS UK Limited.

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