Find a Tender · Contract

eTendering Portal

A public procurement published by The Royal Borough of Kensington & Chelsea via Find a Tender.

Find a TenderContract
Award value
Tender value
1
Suppliers
1
Awards
1
Notices
Contract
Stage

Overview

The Royal Borough of Kensington & Chelsea (RBKC) has awarded a service contract to one contractor for the provision of an out of hours call handling service. The Council has a statutory obligation to provide an out of hours contact centre service for numerous Council departments. The Contractor will deliver effective support for safeguarding emergencies and services that RBKC have identified as a priority to residents which occur outside of normal working hours and cannot wait until the next working day to be resolved. Non-urgent enquiries will be signposted to and raised with the relevant service. The Service will operate between hours of 5:00pm and 9:00am Monday to Friday and 24 hours pe…

Key details

Source
Find a Tender
Lifecycle stage
Contract
Status
complete
CPV classification
79512000 — Call centre
Currency
GBP
Total award value
Tender value
First published
27 Oct 2023
Last updated
27 Oct 2023
View the original notice

Awards

1 award recorded on this procurement.

SupplierCompanies HouseAwardedStatusValue
SPS Doorguard LimitedSC113186active

Notice timeline

Every published notice in this procurement's lifecycle.

  1. Award,contracteTendering Portal

All suppliers

Frameworks & programmes

FAQs about this procurement

Who is the buyer for "eTendering Portal"?

eTendering Portal is a UK public-sector procurement published by The Royal Borough of Kensington & Chelsea via Find a Tender.

Has "eTendering Portal" been awarded?

Yes — 1 award is recorded. The current lifecycle stage is "Contract".

Which suppliers are involved in "eTendering Portal"?

1 supplier is linked: SPS Doorguard Limited.

When was "eTendering Portal" published?

It was first published on 27 Oct 2023 and last updated on 27 Oct 2023, across 1 notice.

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