The Royal Borough of Kensington & Chelsea (RBKC) has awarded a service contract to one contractor for the provision of an out of hours call handling service. The Council has a statutory obligation to provide an out of hours contact centre service for numerous Council departments. The Contractor will deliver effective support for safeguarding emergencies and services that RBKC have identified as a priority to residents which occur outside of normal working hours and cannot wait until the next working day to be resolved. Non-urgent enquiries will be signposted to and raised with the relevant s…
- Procurement
- eTendering Portal
- Published
- 27 Oct 2023
- Status
- complete
- CPV
- 79512000 — Call centre
- Tender period
- —
Awards
Other notices in this procurement
This is the only notice on record.
FAQs about this notice
What type of notice is this?
This is a award,contract published via Find a Tender on 27 Oct 2023.
Which procurement does this notice belong to?
It is part of "eTendering Portal", published by The Royal Borough of Kensington & Chelsea.
Has this notice resulted in an award?
1 award is recorded on this notice, including to SPS Doorguard Limited.
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