Contracts Finder · Award
Customer Relationship and Case Management (CRCM) Solution - AWARD
A public procurement published by The Riverside Group Limited via Contracts Finder.
- —
- Award value
- —
- Tender value
- 1
- Suppliers
- 1
- Awards
- 2
- Notices
- Award
- Stage
Overview
The Riverside Group (TRG) are seeking to procure a strategic Customer Relationship and Case Management (CRCM) solution for use in effectively supporting operational delivery of care and support to customers nationwide. The procurement documentation provides details concerning: o The aims, objectives and expected benefits associated with the CRCM solution o The current state systems landscape in Riverside Care and Support (RCS) o A high-level target CRCM solution vision which includes: o Capabilities and processes it is expected that the CRCM solution will enable - see Document B: Appendix 1 Capability and Process Lifecycle o A compre…
Key details
- Source
- Contracts Finder
- Lifecycle stage
- Award
- Status
- complete
- CPV classification
- 48445000 — Customer Relation Management software package
- Currency
- GBP
- Total award value
- —
- Tender value
- —
- First published
- 12 Jan 2024
- Last updated
- 12 Jan 2024
Awards
1 award recorded on this procurement.
| Supplier | Companies House | Awarded | Status | Value |
|---|---|---|---|---|
| Homeless Link | 04313826 | 12 Jan 2024 | active | — |
Notice timeline
Every published notice in this procurement's lifecycle.
All suppliers
Frameworks & programmes
More from The Riverside Group Limited
FAQs about this procurement
Who is the buyer for "Customer Relationship and Case Management (CRCM) Solution - AWARD"?
Customer Relationship and Case Management (CRCM) Solution - AWARD is a UK public-sector procurement published by The Riverside Group Limited via Contracts Finder.
Has "Customer Relationship and Case Management (CRCM) Solution - AWARD" been awarded?
Yes — 1 award is recorded. The current lifecycle stage is "Award".
Which suppliers are involved in "Customer Relationship and Case Management (CRCM) Solution - AWARD"?
1 supplier is linked: Homeless Link.
When was "Customer Relationship and Case Management (CRCM) Solution - AWARD" published?
It was first published on 12 Jan 2024 and last updated on 12 Jan 2024, across 2 notices.
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