Award update · Contracts Finder

Customer Relationship and Case Management (CRCM) Solution - AWARD

Part of Customer Relationship and Case Management (CRCM) Solution - AWARD.

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The Riverside Group (TRG) are seeking to procure a strategic Customer Relationship and Case Management (CRCM) solution for use in effectively supporting operational delivery of care and support to customers nationwide. The procurement documentation provides details concerning: o The aims, objectives and expected benefits associated with the CRCM solution o The current state systems landscape in Riverside Care and Support (RCS) o A high-level target CRCM solution vision which includes: o Capabilities and processes it is expected that the CRCM…

Published
12 Jan 2024
Status
complete
CPV
48445000 — Customer Relation Management software package
Tender period
— – 13 Jul 2023
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FAQs about this notice

What type of notice is this?

This is a award update published via Contracts Finder on 12 Jan 2024.

Which procurement does this notice belong to?

It is part of "Customer Relationship and Case Management (CRCM) Solution - AWARD", published by The Riverside Group Limited.

Has this notice resulted in an award?

1 award is recorded on this notice, including to Homeless Link.

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