Find a Tender · Contract
Customer Experience Platform
A public procurement published by Norfolk County Council via Find a Tender.
- —
- Award value
- —
- Tender value
- 1
- Suppliers
- 1
- Awards
- 3
- Notices
- Contract
- Stage
Overview
Norfolk County Council is seeking to procure a new customer experience platform, which will change the way we use our application technology to improve the way our customers contact and engage with us (i.e. improve the customer journey).
Key details
- Source
- Find a Tender
- Lifecycle stage
- Contract
- Status
- planned
- CPV classification
- 48000000 — Software package and information systems
- Currency
- GBP
- Total award value
- —
- Tender value
- —
- First published
- 28 Jun 2021
- Last updated
- 17 Apr 2023
Awards
1 award recorded on this procurement.
| Supplier | Companies House | Awarded | Status | Value |
|---|---|---|---|---|
| GOSS Interactive Ltd | 03553908 | — | active | — |
Notice timeline
Every published notice in this procurement's lifecycle.
All suppliers
Frameworks & programmes
More from Norfolk County Council
FAQs about this procurement
Who is the buyer for "Customer Experience Platform"?
Customer Experience Platform is a UK public-sector procurement published by Norfolk County Council via Find a Tender.
Has "Customer Experience Platform" been awarded?
Yes — 1 award is recorded. The current lifecycle stage is "Contract".
Which suppliers are involved in "Customer Experience Platform"?
1 supplier is linked: GOSS Interactive Ltd.
When was "Customer Experience Platform" published?
It was first published on 28 Jun 2021 and last updated on 17 Apr 2023, across 3 notices.
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