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Contracts Finder · Award

Customer Experience Management (CXM) System

A public procurement published by West Northamptonshire Council via Contracts Finder.

Contracts FinderAward
£593k
Award value
£600k
Tender value
1
Suppliers
1
Awards
1
Notices
Award
Stage

Overview

To provide a consistent and high-quality experience to all customers of West Northamptonshire Council (WNC) it is necessary for all WNC customer contact hubs to have access to customer information across the geographical area and across all services Central Northampton, Towcester and Daventry. Additional information: Contract has been awarded via the G-Cloud 12 Framework and carries a term length of 24months with two options to extend of 12 months x 12 months.

Key details

Buyer
West Northamptonshire Council
Source
Contracts Finder
Lifecycle stage
Award
Status
complete
CPV classification
48000000 — Software package and information systems
Currency
GBP
Total award value
£593,000
Tender value
£600,000
First published
26 Jul 2022
Last updated
26 Jul 2022
View the original notice

Awards

1 award recorded on this procurement.

SupplierCompanies HouseAwardedStatusValue
JADU CREATIVE LIMITED0853877717 May 2022active£593k

Notice timeline

Every published notice in this procurement's lifecycle.

  1. Award noticeCustomer Experience Management (CXM) System

All suppliers

Frameworks & programmes

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FAQs about this procurement

Who is the buyer for "Customer Experience Management (CXM) System"?

Customer Experience Management (CXM) System is a UK public-sector procurement published by West Northamptonshire Council via Contracts Finder.

Has "Customer Experience Management (CXM) System" been awarded?

Yes — 1 award is recorded, with a reported total value of £593,000. The current lifecycle stage is "Award".

Which suppliers are involved in "Customer Experience Management (CXM) System"?

1 supplier is linked: JADU CREATIVE LIMITED.

What is "Customer Experience Management (CXM) System" worth?

The reported award value is £593,000.

When was "Customer Experience Management (CXM) System" published?

It was first published on 26 Jul 2022 and last updated on 26 Jul 2022, across 1 notice.

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