Award notice · Contracts Finder
Customer Experience Management (CXM) System
Part of Customer Experience Management (CXM) System.
To provide a consistent and high-quality experience to all customers of West Northamptonshire Council (WNC) it is necessary for all WNC customer contact hubs to have access to customer information across the geographical area and across all services Central Northampton, Towcester and Daventry. Additional information: Contract has been awarded via the G-Cloud 12 Framework and carries a term length of 24months with two options to extend of 12 months x 12 months.
- Procurement
- Customer Experience Management (CXM) System
- Published
- 26 Jul 2022
- Status
- complete
- CPV
- 48000000 — Software package and information systems
- Tender period
- — – 17 May 2022
Awards
Other notices in this procurement
This is the only notice on record.
FAQs about this notice
What type of notice is this?
This is a award notice published via Contracts Finder on 26 Jul 2022.
Which procurement does this notice belong to?
It is part of "Customer Experience Management (CXM) System", published by West Northamptonshire Council.
Has this notice resulted in an award?
1 award is recorded on this notice, including to JADU CREATIVE LIMITED.
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