Find a Tender · Tender
Contact Centre System
A public procurement published by ForHousing Limited via Find a Tender.
- —
- Award value
- £220k
- Tender value
- 0
- Suppliers
- 0
- Awards
- 1
- Notices
- Tender
- Stage
Overview
ForHousing’s current contact centre solution includes several systems and service providers. We are looking to procure and implement a new fully integrated, modern, cloud-based Contact Centre as a Service (CCAAS) system with associated license and support agreement. ForHousing are seeking a supplier who can deliver and configure a CCAAS system based on our documented process designs and system requirements. The system and associated support agreement should be implemented no later than 31st May 2023, so bidders must factor that in when considering whether to bid. It is envisaged that the ForHousing Contact Centre as a Service System Contract will last for a period of 3 years, with an optio…
Key details
- Buyer
- ForHousing Limited
- Source
- Find a Tender
- Lifecycle stage
- Tender
- Status
- active
- CPV classification
- 79511000 — Telephone operator services
- Currency
- GBP
- Total award value
- —
- Tender value
- £220,000
- First published
- 12 Dec 2022
- Last updated
- 12 Dec 2022
Notice timeline
Every published notice in this procurement's lifecycle.
Frameworks & programmes
More from ForHousing Limited
FAQs about this procurement
Who is the buyer for "Contact Centre System"?
Contact Centre System is a UK public-sector procurement published by ForHousing Limited via Find a Tender.
Has "Contact Centre System" been awarded?
No award has been recorded yet. The current lifecycle stage is "Tender".
What is "Contact Centre System" worth?
The reported tender value is £220,000.
When was "Contact Centre System" published?
It was first published on 12 Dec 2022 and last updated on 12 Dec 2022, across 1 notice.
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