ForHousing’s current contact centre solution includes several systems and service providers. We are looking to procure and implement a new fully integrated, modern, cloud-based Contact Centre as a Service (CCAAS) system with associated license and support agreement. ForHousing are seeking a supplier who can deliver and configure a CCAAS system based on our documented process designs and system requirements. The system and associated support agreement should be implemented no later than 31st May 2023, so bidders must factor that in when considering whether to bid. It is envisaged that the For…
- Procurement
- Contact Centre System
- Buyer
- ForHousing Limited
- Published
- 12 Dec 2022
- Status
- active
- CPV
- 79511000 — Telephone operator services
- Tender period
- — – 16 Jan 2023
Other notices in this procurement
This is the only notice on record.
FAQs about this notice
What type of notice is this?
This is a tender notice published via Find a Tender on 12 Dec 2022.
Which procurement does this notice belong to?
It is part of "Contact Centre System", published by ForHousing Limited.
Get the full procurement picture
Enable turns the UK's public-contract data into pipeline intelligence for bid and capture teams. Talk to us about access, alerts and tailored market analysis.
Get in touch with Enable