Contracts Finder · Award
Contact Centre Solution
A public procurement published by Isle of Wight Council via Contracts Finder.
- £504.3k
- Award value
- £196.5k
- Tender value
- 1
- Suppliers
- 2
- Awards
- 2
- Notices
- Award
- Stage
Overview
Cloud based omni channel Contact Centre solution which will integrate in Microsoft Team for the main corporate telephony system. This is the identified solution to replace the current Avaya telephony system. This will also include professional services, licenses and ongoing support and maintenance. \r
Key details
- Source
- Contracts Finder
- Lifecycle stage
- Award
- Status
- complete
- CPV classification
- 48000000 — Software package and information systems
- Currency
- GBP
- Total award value
- £504,337
- Tender value
- £196,526
- First published
- 28 Apr 2025
- Last updated
- 28 Apr 2025
Awards
2 awards recorded on this procurement.
| Supplier | Companies House | Awarded | Status | Value |
|---|---|---|---|---|
| Cinos Limited | 06414023 | 27 Apr 2025 | active | £307.8k |
| Cinos Limited | 06414023 | 27 Apr 2025 | active | £196.5k |
Notice timeline
Every published notice in this procurement's lifecycle.
All suppliers
Frameworks & programmes
More from Isle of Wight Council
FAQs about this procurement
Who is the buyer for "Contact Centre Solution"?
Contact Centre Solution is a UK public-sector procurement published by Isle of Wight Council via Contracts Finder.
Has "Contact Centre Solution" been awarded?
Yes — 2 awards are recorded, with a reported total value of £504,337. The current lifecycle stage is "Award".
Which suppliers are involved in "Contact Centre Solution"?
1 supplier is linked: Cinos Limited.
What is "Contact Centre Solution" worth?
The reported award value is £504,337.
When was "Contact Centre Solution" published?
It was first published on 28 Apr 2025 and last updated on 28 Apr 2025, across 2 notices.
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