Award notice · Contracts Finder
Contact Centre Solution
Part of Contact Centre Solution.
Cloud based omni channel Contact Centre solution which will integrate in Microsoft Team for the main corporate telephony system. This is the identified solution to replace the current Avaya telephony system. This will also include professional services, licenses and ongoing support and maintenance. Additional information: Please note that the call-off contract is a mix of both supplies and services. Call off contract following further competition via Network Services 3 Framework (CCS RM6116). Commencement date 19 May 2025, go live date expected to be 30 September 2025 with support and…
- Procurement
- Contact Centre Solution
- Published
- 28 Apr 2025
- Status
- complete
- CPV
- 48000000 — Software package and information systems
- Tender period
- — – 10 Jan 2025
Awards
Other notices in this procurement
FAQs about this notice
What type of notice is this?
This is a award notice published via Contracts Finder on 28 Apr 2025.
Which procurement does this notice belong to?
It is part of "Contact Centre Solution", published by Isle of Wight Council.
Has this notice resulted in an award?
1 award is recorded on this notice, including to Cinos Limited.
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