Find a Tender · Planning
Cloud Contact Centre
A public procurement published by United Lincolnshire Hospitals NHS Trust via Find a Tender.
- —
- Award value
- —
- Tender value
- 0
- Suppliers
- 0
- Awards
- 1
- Notices
- Planning
- Stage
Overview
Lincolnshire Partnership NHS Foundation Trust is seeking to procure a cloud-based contact centre system that should offer all the core functionality of internal and external calling, desk phone, softphone and other device calling, easily configurable call flow options, voicemail, dynamic scaling up of users, call recording and reporting. Additionally, it should support integration to other systems, have good resiliency options and be able to support omnichannel. Currently the Trust is looking to approach the market only to inform requirements and so do not yet have any detailed information or user numbers defined, we may also work with the wider Lincolnshire system if there is interest.
Key details
- Source
- Find a Tender
- Lifecycle stage
- Planning
- Status
- planned
- CPV classification
- 32000000 — Radio, television, communication, telecommunication and related equipment
- Currency
- GBP
- Total award value
- —
- Tender value
- —
- First published
- 6 Jul 2021
- Last updated
- 6 Jul 2021
Notice timeline
Every published notice in this procurement's lifecycle.
Frameworks & programmes
More from United Lincolnshire Hospitals NHS Trust
FAQs about this procurement
Who is the buyer for "Cloud Contact Centre"?
Cloud Contact Centre is a UK public-sector procurement published by United Lincolnshire Hospitals NHS Trust via Find a Tender.
Has "Cloud Contact Centre" been awarded?
No award has been recorded yet. The current lifecycle stage is "Planning".
When was "Cloud Contact Centre" published?
It was first published on 6 Jul 2021 and last updated on 6 Jul 2021, across 1 notice.
Track procurements like this one
Enable monitors the entire UK public-contract pipeline — get alerts on buyers, suppliers and frameworks that matter to you.
Get in touch with Enable