Lincolnshire Partnership NHS Foundation Trust is seeking to procure a cloud-based contact centre system that should offer all the core functionality of internal and external calling, desk phone, softphone and other device calling, easily configurable call flow options, voicemail, dynamic scaling up of users, call recording and reporting. Additionally, it should support integration to other systems, have good resiliency options and be able to support omnichannel. Currently the Trust is looking to approach the market only to inform requirements and so do not yet have any detailed information or…
- Procurement
- Cloud Contact Centre
- Published
- 6 Jul 2021
- Status
- planned
- CPV
- 32000000 — Radio, television, communication, telecommunication and related equipment
- Tender period
- —
Other notices in this procurement
This is the only notice on record.
FAQs about this notice
What type of notice is this?
This is a planning notice published via Find a Tender on 6 Jul 2021.
Which procurement does this notice belong to?
It is part of "Cloud Contact Centre", published by United Lincolnshire Hospitals NHS Trust.
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