Contracts Finder · Award
Citizen Event History
A public procurement published by Department for Work and Pensions via Contracts Finder.
- £1.7m
- Award value
- £1.7m
- Tender value
- 1
- Suppliers
- 1
- Awards
- 1
- Notices
- Award
- Stage
Overview
DWP are looking to develop new operational insight through integration of data assets. DWP want to bring together data which reflects from a citizen point of view all the interactions they have had across one or many channels, lines of business and customer journeys plus the business processing steps and the outcomes. This will provide the ability to see agent productivity and customer journey/experience to enable us to more dynamically manage resourcing or earlier forms of intervention to prevent failure demand.
Key details
- Source
- Contracts Finder
- Lifecycle stage
- Award
- Status
- complete
- CPV classification
- 72222300 — Information technology services
- Currency
- GBP
- Total award value
- £1,690,100
- Tender value
- £1,690,100
- First published
- 21 Sept 2020
- Last updated
- 21 Sept 2020
Awards
1 award recorded on this procurement.
| Supplier | Companies House | Awarded | Status | Value |
|---|---|---|---|---|
| Scott Logic Ltd | 05377430 | 13 Sept 2020 | active | £1.7m |
Notice timeline
Every published notice in this procurement's lifecycle.
All suppliers
Frameworks & programmes
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FAQs about this procurement
Who is the buyer for "Citizen Event History"?
Citizen Event History is a UK public-sector procurement published by Department for Work and Pensions via Contracts Finder.
Has "Citizen Event History" been awarded?
Yes — 1 award is recorded, with a reported total value of £1,690,100. The current lifecycle stage is "Award".
Which suppliers are involved in "Citizen Event History"?
1 supplier is linked: Scott Logic Ltd.
What is "Citizen Event History" worth?
The reported award value is £1,690,100.
When was "Citizen Event History" published?
It was first published on 21 Sept 2020 and last updated on 21 Sept 2020, across 1 notice.
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