Contracts Finder · Award
Call Back Assist, Install, Licences, Support & Maintenance
A public procurement published by WARWICKSHIRE POLICE via Contracts Finder.
- £134.5k
- Award value
- £134.5k
- Tender value
- 1
- Suppliers
- 1
- Awards
- 1
- Notices
- Award
- Stage
Overview
The Police & Crime Commissioner for Warwickshire has awarded a contract for Call Back Assist (CBA) to effectively manage demand and enable the public to receive a call back rather than remain on hold when contacting the 101 service. This has been awarded to the incumbent provider of the Authority's telephony system. CBA is considered the more viable option to integrate with the existing telephony, integrating another solution would be costly and have greater risk of operational failure.
Key details
- Buyer
- WARWICKSHIRE POLICE
- Source
- Contracts Finder
- Lifecycle stage
- Award
- Status
- complete
- CPV classification
- 48000000 — Software package and information systems
- Currency
- GBP
- Total award value
- £134,495
- Tender value
- £134,495
- First published
- 8 Mar 2024
- Last updated
- 8 Mar 2024
Awards
1 award recorded on this procurement.
| Supplier | Companies House | Awarded | Status | Value |
|---|---|---|---|---|
| ZETRON LIMITED | 14700366 | 7 Mar 2024 | active | £134.5k |
Notice timeline
Every published notice in this procurement's lifecycle.
All suppliers
Frameworks & programmes
More from WARWICKSHIRE POLICE
FAQs about this procurement
Who is the buyer for "Call Back Assist, Install, Licences, Support & Maintenance"?
Call Back Assist, Install, Licences, Support & Maintenance is a UK public-sector procurement published by WARWICKSHIRE POLICE via Contracts Finder.
Has "Call Back Assist, Install, Licences, Support & Maintenance" been awarded?
Yes — 1 award is recorded, with a reported total value of £134,495. The current lifecycle stage is "Award".
Which suppliers are involved in "Call Back Assist, Install, Licences, Support & Maintenance"?
1 supplier is linked: ZETRON LIMITED.
What is "Call Back Assist, Install, Licences, Support & Maintenance" worth?
The reported award value is £134,495.
When was "Call Back Assist, Install, Licences, Support & Maintenance" published?
It was first published on 8 Mar 2024 and last updated on 8 Mar 2024, across 1 notice.
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