Award notice · Contracts Finder
Call Back Assist, Install, Licences, Support & Maintenance
Part of Call Back Assist, Install, Licences, Support & Maintenance.
The Police & Crime Commissioner for Warwickshire has awarded a contract for Call Back Assist (CBA) to effectively manage demand and enable the public to receive a call back rather than remain on hold when contacting the 101 service. This has been awarded to the incumbent provider of the Authority's telephony system. CBA is considered the more viable option to integrate with the existing telephony, integrating another solution would be costly and have greater risk of operational failure.
- Buyer
- WARWICKSHIRE POLICE
- Published
- 8 Mar 2024
- Status
- complete
- CPV
- 48000000 — Software package and information systems
- Tender period
- — – 23 Oct 2023
Awards
Other notices in this procurement
This is the only notice on record.
FAQs about this notice
What type of notice is this?
This is a award notice published via Contracts Finder on 8 Mar 2024.
Which procurement does this notice belong to?
It is part of "Call Back Assist, Install, Licences, Support & Maintenance", published by WARWICKSHIRE POLICE.
Has this notice resulted in an award?
1 award is recorded on this notice, including to ZETRON LIMITED.
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