Tender notice · Find a Tender
The Supply, Implementation, Licenses & Ongoing Support and Maintenance of a Service Desk Solution
Part of The Supply, Implementation, Licenses & Ongoing Support and Maintenance of a Service Desk Solution.
The Council’s existing Service Desk solution has been in place for 3.5 years and has provided an adequate service to our users. Due to strategic changes and an increasingly agile workforce, the council is seeking a cloud-based approach in order to provide an improved level of service to all users at all times and improve the overall experience of the user. We require in total 70 technical analyst licenses, The Council reserves the right to purchase additional individual or multiple licenses.
- Procurement
- The Supply, Implementation, Licenses & Ongoing Support and Maintenance of a Service Desk Solution
- Published
- 29 Mar 2022
- Status
- active
- CPV
- 72253000 — Helpdesk and support services
- Tender period
- — – 28 Apr 2022
Other notices in this procurement
FAQs about this notice
What type of notice is this?
This is a tender notice published via Find a Tender on 29 Mar 2022.
Which procurement does this notice belong to?
It is part of "The Supply, Implementation, Licenses & Ongoing Support and Maintenance of a Service Desk Solution", published by Caerphilly County Borough Council.
Get the full procurement picture
Enable turns the UK's public-contract data into pipeline intelligence for bid and capture teams. Talk to us about access, alerts and tailored market analysis.
Get in touch with Enable