Tender notice · Find a Tender

TfL 95743 Contact Centre Outsourced Services Framework

Part of TfL 95743 Contact Centre Outsourced Services Framework.

Find a Tender

TfL 95743 Contact Centre Outsourced Services Framework This is a competitive procurement for Framework for Contact Centres and Fulfilment Services. These Service will include contact handling (defined as an interaction between a customer and a contract centre) and fulfiment. The Framework will be valid for up to 6 years. Other members of the GLA (Greater London Authority) Group may at a later stage choose to call off from these services in the future.. This Framework will have the following Lots Lot 1 - Full Contact Centre Services Lot 2 - Contact Handling Lot 3 - Fulfilment Lot 4 - Tech su…

Published
27 May 2022
Status
active
CPV
79512000 — Call centre
Tender period
— – 1 Jul 2022
View the original notice

Other notices in this procurement

FAQs about this notice

What type of notice is this?

This is a tender notice published via Find a Tender on 27 May 2022.

Which procurement does this notice belong to?

It is part of "TfL 95743 Contact Centre Outsourced Services Framework", published by Transport for London.

Get the full procurement picture

Enable turns the UK's public-contract data into pipeline intelligence for bid and capture teams. Talk to us about access, alerts and tailored market analysis.

Get in touch with Enable