Tender amendment · Contracts Finder
RSSB2452 Creating a customer service ethos in RSSB
Part of RSSB2452 Creating a customer service ethos in RSSB.
RSSB recognised in 2015 that it needed to improve its approach to member understanding, engagement and communication and has taken initial steps to strengthen internal capability. In November 2016, the Office of Rail and Road (ORR) published their report into independent review of RSSB (http://orr.gov.uk/consultations/closed-consultations/railway-safety-consultations/orrs-independent-review-of-rssb-in-2016) and made several recommendations. In accordance with the background given above, RSSB is seeking an experienced and independent provider to recommend how to create, embed, maintain and…
- Published
- 16 Feb 2017
- Status
- active
- CPV
- 79342300 — Customer services
- Tender period
- — – 15 Mar 2017
Other notices in this procurement
- Creating a customer service ethos in RSSBTender notice · 15 Feb 2017
- RSSB2452 Creating a customer service ethos in RSSBTender amendment · 15 Feb 2017
- RSSB2452 Creating a customer service ethos in RSSBTender amendment · 15 Feb 2017
- RSSB2452 Creating a customer service ethos in RSSBTender amendment · 15 Feb 2017
- RSSB2452 Creating a customer service ethos in RSSBTender amendment · 9 Mar 2017
- RSSB2452 Creating a customer service ethos in RSSBAward notice · 18 Apr 2017
FAQs about this notice
What type of notice is this?
This is a tender amendment published via Contracts Finder on 16 Feb 2017.
Which procurement does this notice belong to?
It is part of "RSSB2452 Creating a customer service ethos in RSSB", published by RAIL SAFETY AND STANDARDS BOARD LIMITED.
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