Tender notice · Contracts Finder
QU069 - Customer Satisfaction
Part of QU069 - Customer Satisfaction.
Birmingham City Council requires a supplier for the provision of measuring citizen satisfaction with its council services across multiple channels. Birmingham City Council is seeking a solution to measure customer satisfaction with their council services across multiple channels. Customer Services will require a measure of customer satisfaction that can be used to identify where improvements are needed. There is a requirement to be able to identify the interaction with the council when verbatim feedback has been received - this includes contacts via the onli…
- Procurement
- QU069 - Customer Satisfaction
- Published
- 12 Apr 2017
- Status
- active
- CPV
- 79342300 — Customer services
- Tender period
- — – 28 Apr 2017
Other notices in this procurement
This is the only notice on record.
FAQs about this notice
What type of notice is this?
This is a tender notice published via Contracts Finder on 12 Apr 2017.
Which procurement does this notice belong to?
It is part of "QU069 - Customer Satisfaction", published by Birmingham City Council.
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