Award notice · Contracts Finder
Omnichannel Contact Centre Solution
Part of Omnichannel Contact Centre Solution.
This is a Contract Award Notice The Care Quality Commission ( CQC ) requires the provision of a omni channel contact centre solution which is currently used in the National Contact Centre. This procurement was undertaken through the G-Cloud 14 Framework agreement (RM155.14) Lot 2 - Software, following the Direct Award process. The Contract is awarded for an initial period of 24 months with an option to extension for up to 48 months. Total Awarded Value is maximum of all charges including any optional contract extensions. Contract Reference: CQC CS 018
- Procurement
- Omnichannel Contact Centre Solution
- Published
- 4 Apr 2025
- Status
- complete
- CPV
- 48517000 — IT software package
- Tender period
- — – 26 Mar 2025
Awards
Other notices in this procurement
This is the only notice on record.
FAQs about this notice
What type of notice is this?
This is a award notice published via Contracts Finder on 4 Apr 2025.
Which procurement does this notice belong to?
It is part of "Omnichannel Contact Centre Solution", published by Care Quality Commission.
Has this notice resulted in an award?
1 award is recorded on this notice, including to Puzzel Ltd.
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