Network Rail requires a National Contact Centre Service for the use of external stakeholders. This service also covers the Commercial Property Helpdesk. The service is 24/7, 365 days a year, 366 days in a leap year and covers telephony, live chat, email, letter processing and the management of Network Rail’s social media
- Procurement
- National Contact Centre
- Published
- 12 Jan 2022
- Status
- complete
- CPV
- 79512000 — Call centre
- Tender period
- —
Awards
Other notices in this procurement
FAQs about this notice
What type of notice is this?
This is a award,contract published via Find a Tender on 12 Jan 2022.
Which procurement does this notice belong to?
It is part of "National Contact Centre", published by Network Rail Infrastructure Ltd.
Has this notice resulted in an award?
1 award is recorded on this notice, including to Journeycall.
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