Award,contract · Find a Tender
MBC-1098 Customer Relations Management System
Part of MBC-1098 Customer Relations Management System.
Melton Borough Council procured a single provider through the CCS G Cloud-14 framework, to develop and deliver an IT solution for Customer Services to deliver the following: 1. Enable staff, councillors, partner agencies and customers to access and manage forms and portal. 2. To provide a seamless digital customer journey. 3. Integration with all back-office systems - open API's 4. Location mapping within service requests. 5. Statistics and analytical tool. 6. Low code development for online forms. 7. Increasing automated approach to processing customer request. E.g. MIMO, CIC, Change of Addr…
- Published
- 26 Feb 2026
- Status
- complete
- CPV
- 72212445 — Customer Relation Management software development services
- Tender period
- —
Awards
Other notices in this procurement
This is the only notice on record.
FAQs about this notice
What type of notice is this?
This is a award,contract published via Find a Tender on 26 Feb 2026.
Which procurement does this notice belong to?
It is part of "MBC-1098 Customer Relations Management System", published by Melton Borough Council.
Has this notice resulted in an award?
1 award is recorded on this notice, including to IEG4 Limited.
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