Award,contract · Find a Tender

Information Technology Service Management

Part of Information Technology Service Management.

Find a Tender

NSS is seeking to procure licences for an IT Service Management (ITSM) solution that supports 18 key ITSM practices. These practices are either currently in use or are planned as part of NSS’s evolving ITSM capabilities including Incident Management, Service Desk, Service Request Management, Problem Management, Change Management, Service Level Management, Knowledge Management, Service Catalogue Management, Service Configuration Management, Infrastructure & Platform Management, Capacity and Performance Management, IT Asset Management, Release Management, Availability Management, Measuring and…

Published
8 May 2026
Status
complete
CPV
72000000 — IT services: consulting, software development, Internet and support
Tender period
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FAQs about this notice

What type of notice is this?

This is a award,contract published via Find a Tender on 8 May 2026.

Which procurement does this notice belong to?

It is part of "Information Technology Service Management", published by The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS).

Has this notice resulted in an award?

1 award is recorded on this notice, including to Mozaic Services Ltd.

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