Nottingham University Hospitals NHS Trust (the Trust) requires an ongoing, expert Helpdesk System to ensure continued operation and to enhance the customer support due to better customer visibility, increased productivity, team-collaboration and richer reporting. In the event of a failure, the Helpdesk System could become inoperable, which would significantly increase the risk of the hospital staff not being able to access the system. To prevent such scenarios and ensure the continued functionality of the helpdesk system, the Trust has entered into a 12-month service agreement with Fres…
- Procurement
- Helpdesk System
- Published
- 16 May 2025
- Status
- complete
- CPV
- 72590000 — Computer-related professional services
- Tender period
- — – 3 Mar 2025
Awards
Other notices in this procurement
This is the only notice on record.
FAQs about this notice
What type of notice is this?
This is a award notice published via Contracts Finder on 16 May 2025.
Which procurement does this notice belong to?
It is part of "Helpdesk System", published by Nottingham University Hospitals NHS Trust.
Has this notice resulted in an award?
1 award is recorded on this notice, including to Freshworks Technologies UK Limited.
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