Tender notice · Find a Tender
External Call Handling Service
Part of External Call Handling Service.
Halton Housing require a qualified and experienced service provider to provide an external telephone call handling service, for calls received from HH tenants and customers. The previous iteration of this contract started as an out of hours call handling service only, but this requirement has grown to include notable in-hours support. Full details of the required service are detailed within the 'Service Specification 2026.pdf' which can be found within the 'Supporting Information.zip' folder. Usage figures for the last 12 months can be found in the attached spreadsheet titled "HH Call Service…
- Procurement
- External Call Handling Service
- Buyer
- Halton Housing
- Published
- 2 Mar 2026
- Status
- active
- CPV
- —
- Tender period
- — – 30 Mar 2026
Other notices in this procurement
This is the only notice on record.
FAQs about this notice
What type of notice is this?
This is a tender notice published via Find a Tender on 2 Mar 2026.
Which procurement does this notice belong to?
It is part of "External Call Handling Service", published by Halton Housing.
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