Tender update · Find a Tender
Enterprise Service Management
Part of Enterprise Service Management (ESM).
For over 25 years, the Authority has relied on its existing Information Technology Service Management (ITSM) platform to manage IT services. It has been the backbone of logging, tracking and resolving requests—everything from fixing technical issues to setting up new starters. The technology landscape has moved on: cloud platforms, automation and integrated digital services are now standard, and the Authority now wishes to explore this technology. The Authority is now moving to Enterprise Service Management (ESM). In simple terms, ESM means creating one front door for services—a single, easy‑…
- Procurement
- Enterprise Service Management (ESM)
- Buyer
- Cornwall Council
- Published
- 26 Sept 2025
- Status
- active
- CPV
- —
- Tender period
- —
Other notices in this procurement
FAQs about this notice
What type of notice is this?
This is a tender update published via Find a Tender on 26 Sept 2025.
Which procurement does this notice belong to?
It is part of "Enterprise Service Management (ESM)", published by Cornwall Council.
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