Award notice · Contracts Finder
Digital Customer Portal
Part of Digital Customer Portal.
Award of Contract for Digital Customer Portal - The Digital Customer Platform/CRM will be required to replace our current Customer Contact Portal and become the preferred route for customers contacting and interacting with the Council. The first phase of the project will be to replace and improve 91 integrated and non-integrated forms, replace and improve 23 workflow processes for our Customer Services and Environment Departments. Further phases include replacing and improving 31 forms, PDF's and emails that currently sit outside the existing Customer Contact Portal these will require online…
- Procurement
- Digital Customer Portal
- Published
- 19 Mar 2020
- Status
- complete
- CPV
- 48000000 — Software package and information systems
- Tender period
- — – 18 Nov 2019
Awards
Other notices in this procurement
This is the only notice on record.
FAQs about this notice
What type of notice is this?
This is a award notice published via Contracts Finder on 19 Mar 2020.
Which procurement does this notice belong to?
It is part of "Digital Customer Portal", published by Blackburn with Darwen.
Has this notice resulted in an award?
1 award is recorded on this notice, including to Abavus Ltd.
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